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Frequently asked questions

When will I receive my order?
All orders are packed and delivered to the courier within 1 working day from receipt of the order. From then on, the delivery times vary based on the destination (5-7 working days).

If I’m not at home when the courier arrives what happens?
No problem: the courier will make a first attempt to deliver the order and if you are not at home, will leave you a note with instructions on how to arrange the next step.

What happens if my order is damaged upon arrival or if I have problems with the products I have received?
Contact our Customer Service immediately and we will take steps to offer you the best solution in the shortest time possible.

Shipping

Free shipping on all orders from € 50.00, minimum order of € 20.00

Delivery terms

Standard shipping requires 5/7 working days from payment receipt

Quality Guarantee

Packaging designed to ensure maximum quality, also during shipment

Secure payments

Easy, secure payments